Question 1

What insurances does Mind Haven Mental Health accept?

Accepted Answer

Mind Haven Mental Health accepts Blue Cross Blue Shield, Tricare (with a primary care provider referral), Cigna, Aetna, United Healthcare, and Medicare. We also accept self-pay patients and offer CareCredit financing for flexible payment options.

Question 2

What conditions does Mind Haven Mental Health treat?

Accepted Answer

We treat a wide range of mental health conditions including depression, bipolar disorder, anxiety disorders (generalized anxiety, social anxiety, panic disorder), PTSD, schizophrenia, schizoaffective disorder, OCD, ADHD, and sleep disorders. We also treat substance use disorders including opiate use (with Suboxone), alcohol use, tobacco use, and benzodiazepine use disorders.

Question 3

Does Mind Haven Mental Health accept new patients?

Accepted Answer

Yes, Mind Haven Mental Health is accepting new adult patients aged 18 and older. To become a new patient, complete the contact form on our website. We return messages within 1-2 business days. New patients must complete intake paperwork on the patient portal at least 48 hours before their first appointment.

Question 4

What are Mind Haven Mental Health's hours of operation?

Accepted Answer

Mind Haven Mental Health is open by appointment: Monday 10 AM - 6 PM, Tuesday 10 AM - 6 PM, Wednesday Closed, Thursday 10:30 AM - 6 PM, Friday 10 AM - 6 PM, Saturday 10 AM - 6 PM, Sunday Closed.

Question 5

Does Mind Haven Mental Health offer telehealth appointments?

Accepted Answer

Yes, Mind Haven Mental Health provides psychiatric services both in-person at 4312 Henson Drive, Wilmington, NC 28405, and through telehealth for patients who prefer virtual appointments.

Question 6

What is ketamine therapy and does Mind Haven offer it?

Accepted Answer

Yes, Mind Haven Mental Health offers ketamine therapy. Ketamine therapy is a treatment option for patients with treatment-resistant depression and other qualifying mental health conditions who have not responded well to traditional medications.

Question 7

What is genetic testing for psychiatric medications?

Accepted Answer

Mind Haven Mental Health offers pharmacogenomic testing (genetic testing) for psychiatric medications when appropriate. This test analyzes your genetic profile to help identify which psychiatric medications are most likely to be effective for you, reducing the trial-and-error approach to finding the right medication.

Question 8

Does Mind Haven treat substance use disorders?

Accepted Answer

Yes, Mind Haven Mental Health treats a range of substance use disorders including opiate use disorders (heroin, fentanyl, prescription opioids) with Suboxone treatment, alcohol use disorders, tobacco/cigarette use, and benzodiazepine use disorders. More limited treatment is available for stimulant use, cannabis use, and behavioral addictions.

Question 9

What financing options does Mind Haven Mental Health offer?

Accepted Answer

Mind Haven Mental Health accepts the CareCredit credit card for flexible financing options that allow you to pay over time. CareCredit offers instant credit decisions with no annual fee, and you can prequalify with no impact on your credit score. We also accept self-pay and can provide a superbill for insurance reimbursement purposes.

Question 10

Where is Mind Haven Mental Health located?

Accepted Answer

Mind Haven Mental Health is located at 4312 Henson Drive, Wilmington, NC 28405. We also offer telehealth services for patients who prefer virtual appointments. Call (910) 212-5008 or email admin@mindhavennc.com for more information.

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